Your Warranty Exclusions

Having a warranty on a newly purchased vehicle is a great asset. However, it is imperative that you have a thorough understanding of any warranty coverage exclusions. The Tom Ahl-Time Certified Lifetime Warranty covers all of our new vehicles and most used vehicles, and we want you to receive the most benefits that you can from your Chrysler warranty, Dodge warranty, Jeep warranty, Ram warranty, Buick warranty, GMC warranty, or Hyundai warranty. Here at Tom Ahl Family of Dealerships, we want to make certain that you are aware of any warranty coverage exclusions that may pertain to your vehicle.

Non-Covered Conditions:

This warranty does not cover the following:

• Any claim submitted without the authorization of the Claims Administrator prior to starting any repairs.
• Any breakdown or damage resulting from the continued operation, such as not stopping your vehicle immediately or having it towed, or caused by your failure to take reasonable precautions to prevent further damage when an apparent problem exists.
• Any breakdown caused by failure to replace seals and gaskets and/or lack of required maintenance as set forth in WHAT YOU MUST DO TO KEEP THIS WARRANTY IN EFFECT; contaminants or contaminated fluids, fuels, coolants, oils, and lubricants; foreign objects; improper amounts or types of lubricants, fuels, or coolants; sludge and/or varnish.
• Any breakdown caused by unauthorized modifications or alterations of a covered part, installation of performance accessories to the engine or unauthorized repairs or replacements of covered parts performed in a faulty manner.
• Any breakdown caused by pre-ignition detonation, pinging, improper lubricants or improper adjustments to a covered part.
• Any breakdown or damage resulting from misuse; abuse; negligence; collision or upset; fire or smoke; theft or attempted theft; vandalism; riot or civil commotion; explosion; lightening; earthquake; freezing; rust or corrosion; overheating; windstorm; hail; water or flood; acts of God; salt; environmental and road hazard damage; chemical; nuclear incident; or act of war.
• Loss of use, loss of time, loss of profits, of savings, inconvenience, commercial loss, property damage, bodily injury, punitive damages, and any incidental or consequential damages or loss of any kind that results from a breakdown. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you.
• Any cost or other benefit that is a direct result of a mechanical or structural defect for which the manufacturer has announced its responsibility through any means including public recalls or factory service bulletins.
• Any cost incurred for diagnostics or disassembly work if a breakdown is not covered by this warranty.
• A gradual reduction in operating performance due to normal wear and tear, such as guides, valves, rings, and loss of compression.
• Repairs covered by the original manufacturer's warranty, provided such warranty has been transferred to you.
• Any vehicle not originally manufactured to U.S. specifications, commonly known as a gray market vehicle.
• Any vehicles used for business or commercial purposes, snowplowing or used for any form of competitive driving or racing.
• Vehicles used to tow trailers over 20 feet in length and or Gross Vehicle Weight exceeding exceeding 3,000 lbs.
• Any vehicle which has had a modification to the suspension that would raise (lift) or lower the vehicle.
• Any vehicle that currently has or at any time has had an altered, or inoperative odometer that has been left unrepaired, whether such repair is covered by this warranty or not.
• Repairs covered by a service contract, any other warranty or coverages, whether collectible or not.

Vehicles that are excluded from Lifetime Warranty:

- Vehicles that are more than 80,000 miles. 

- Vehicles that do not have a remaining basic factory warranty. 

- Vehicles that are 2019 and older. 

- Any of the following vehicles*: Hummer, Jaguar, Land Rover, Range Rover, MINI, Smart Car, Volvo, Audi, Bentley, Rolls Royce, Aston Martin, Lamborghini, Maserati, Ferrari, Porsche, Sprinter, Roush, Callaway Lotus, Saleen, Acura NSX, Prowler, GT-40, Saab, Daewoo, Daihatsu, Corvette ZRI, Viper.

Claims Requests:

Contact the service department at one of our Tom Ahl Family of Dealership locations for claims and claim information requests.

When you purchase your new or used vehicle from Tom Ahl Family of Dealerships, we will go over all of the details of your vehicle warranty and will gladly answer any questions that you may have. Contact the dedicated team at Tom Ahl Family of Dealerships today for more information!

*This line is subject to change. Speak with our expert team at Tom Ahl Family of Dealerships for current exclusions.