FREQUENTLY ASKED QUESTIONS



QUESTION: Do I have to bring my car back to your dealership when I have a claim?
ANSWER: Absolutely not! The Lifetime Warranty can be used at any licensed repair shop in all 50 U.S. states and Canada. So if you move, if you're on vacation, or traveling on business, the warranty goes with you!



QUESTION: What are my responsibilities for maintaining my vehicle?
ANSWER: Just follow the manufacturer's standard maintenance guide in the owner's manual. This will help protect your factory warranty, as well as your Lifetime Warranty when you have a claim.

QUESTION: Who stands behind the Lifetime Warranty?
ANSWER: One of the largest automotive specialty insurers in the world: CNA National (Heritage Indemnity Company).

QUESTION: This looks like a great warranty, so why do so many of your competitors misrepresent the terms of the coverage?
ANSWER: Because that's all they CAN do! We have exclusive rights to this Lifetime Warranty product in our market.

If you have any additional questions, please don't hesitate to call the phone number at the top of this page or submit a question by using the form on the right.

Contact

Tom Ahl Family of Dealerships

2525 Allentown Road
Directions Lima, OH 45805

  • Sales: 419-228-2345
  • Service: 419-227-0202
  • Parts: 419-228-2345

Hours

  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • Sunday Closed

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