Tom Ahl Family of Dealerships

2525 Allentown Road
Directions Lima, OH 45805

  • BUICK/GMC: 877-748-4017
  • CHRYSLER: 888-429-2129
  • HYUNDAI: 866-551-3896

Lifetime Warranty FAQ's

FREQUENTLY ASKED QUESTIONS

QUESTION: What does the Lifetime Warranty cover?
ANSWER: The Lifetime Warranty simply duplicates the Factory Powertrain Warranty. Nothing is excluded, no fine print, no catches. Simply refer to the owner's manual for all of the details.

QUESTION: Do I have to bring my car back to your dealership when I have a claim?
ANSWER: Absolutely not! The Lifetime Warranty can be used at any licensed repair shop in all 50 U.S. states and Canada. So if you move, if you're on vacation, or traveling on business, the warranty goes with you!

QUESTION: Do I have to bring my vehicle back to your dealership for the required maintenance?
ANSWER: No, you do not have to. You can take your vehicle to any licensed repair shop to have the maintenance done. If you change your own oil, simply keep the receipts for the oil and filter. However, our dealership will electronically maintain all of your maintenance records for submission to the insurance company when you have a Lifetime Warranty claim.

QUESTION: What are my responsibilities for maintaining my vehicle?
ANSWER: Just follow the manufacturer's standard maintenance guide in the owner's manual. This will help protect your factory warranty, as well as your Lifetime Warranty when you have a claim.

QUESTION: Who stands behind the Lifetime Warranty?
ANSWER: One of the largest automotive specialty insurers in the world: Heritage Indemnity Company.

QUESTION: This looks like a great warranty, so why do so many of your competitors misrepresent the terms of the coverage?
ANSWER: Because that's all they CAN do! We have exclusive rights to this Lifetime Warranty product in our market.


If you have any additional questions, please don't hesitate to call the phone number at the top of this page or submit a question by using the form on the right.

Contact

Tom Ahl Family of Dealerships

2525 Allentown Road
Directions Lima, OH 45805

  • Sales: 877-748-4017
  • Service: 888-233-9466
  • Parts: 888-233-9466

Hours

  • Monday 9-8
  • Tuesday 9-6
  • Wednesday 9-6
  • Thursday 9-8
  • Friday 9-6
  • Saturday 9-3
  • Sunday Closed

Make an Inquiry