Tom Ahl Family of Dealerships

2525 Allentown Road
Directions Lima, OH 45805

  • BUICK/GMC: 877-748-4017
  • CHRYSLER: 888-429-2129
  • HYUNDAI: 866-551-3896

Service - Frequently Asked Questions

HOW MUCH WILL IT COST FOR ME TO GET MY VEHICLE REPAIRED?
The cost of repair for your vehicle depends on what the issue is and type of vehicle (year, make, model). Once the issue is revealed and the proper assessment has been taken to determine what needs to be done, we can get the cost for you. Also, we can check to see if your vehicle is under warranty.

HOW WILL I KNOW WHEN MY VEHICLE IS FINISHED BEING REPAIRED?
Our staff will constantly update you on the status of your vehicle. If you are in our waiting area, a member of our staff will come to where you are and let you know that the vehicle is finished being repaired. If you are not at our dealership, we will contact you by phone to let you know that the vehicle is finished being repaired.

DO YOU HAVE A LOANER CAR WHILE MINE IS BEING REPAIRED?
To be sure that there will be a loaner car available, call ahead of time to schedule an appointment that you will need a loaner car for. By doing so, we can schedule you for a time that a loaner car will be available.

MY CHECK ENGINE LIGHT IS ON BUT EVERYTHING RUNS FINE, WHAT COULD BE THE CAUSE?
The most commonly found problem with this situation can be something as simple as a loose gas cap. To resolve this problem, try tightening the gas cap until it clicks three times. If the issue is still not resolved, we can figure out the cause of why your check engine light is on here at the dealership in our service department.